Question 1

What is the Booking Procedure?

Accepted Answer

Complete the Booking Form and if we have availability, we’ll send a confirmation email and invoice you 50% of the party fee as deposit to secure the date.  Payment will be accepted via BACS or PayPal.  The full balance is then due 14 days before the party date, unfortunately if we do not receive your full balance at least 10 days prior to set up date you will lose your deposit and party booking.  Don’t worry we’ll send you reminders.
To set up, we make contact a week before the party date to arrange timings with you, obtain the names of the party guests for the personalised chalk boards and obtain any necessary directions.

Question 2

How much space do I need?

Accepted Answer

We have measured up the space you need for one tepee and matress. The width is 114cm x length of 180 cm.  Please ensure you have measured up the space for your event.

Question 3

What Age Range are Sleepover Parties are suitable for?

Accepted Answer

We think 6+ is a good age for the overnight sleepovers.

Question 4

What areas do you cover?

Accepted Answer

We host children's sleepover parties in Newcastle, Ponteland & Gateshead.  We are located in NE15 and offer free delivery and setup if you live in a 10 mile radius.
 
Get in touch to find out more.

Question 5

What is the Hire Period?

Accepted Answer

Everything included in the package will be delivered and set up on the day then packed away and collected the following day, unless you create a 2 day booking. At the point of booking we discuss a convenient time for us to come to your home on each day. 
Generally, after 1pm delivery and before 11am collection

Question 6

Can the Teepee's be used outside?

Accepted Answer

Unfortunately not. These tents were lovingly hand made by us with the intention of them being for indoor use only.
 
They are also not waterproof

Question 7

Can I have a sleepover party set up in an upper floor flat or apartment?

Accepted Answer

We love to add lots of accessories to make each party look really special but it means we have a large amount of kit to transport, carry in and set up. This unfortunately means that we are not able to accept bookings in restricted areas or flats, apartments or any other property where there are steps or any type of restrictions.

Question 8

How are the teepee tents cleaned?

Accepted Answer

The tent covers are all removable and washable. All bedding is laundered after each use. Trays and other items are cleaned and disinfected after each use.

Question 9

Are the teepee tents available to buy?

Accepted Answer

We don’t sell the teepee tents, they are available as part of the hire package only.

Question 10

Do I need a power supply?

Accepted Answer

Our fairy lights and light box are battery operated.

Question 11

What is your Cancellation Policy

Accepted Answer

Please read our Terms and Conditions for full details of our cancellation policy.

Question 12

What happens if something gets damaged?

Accepted Answer

Accidents happen, we know that. Due to the nature of our business we take great care in looking after our party supplies and ensuring they are supplied in fantastic condition. Should an incident occur where any of our supplied items get damaged there will be a charge for replacements. Please read our terms and conditions for more detailed information on this.

Question 13

Do you have insurance?

Accepted Answer

Yes, we have £1million public liability insurance.

Question 14

Do you stay and host the party?

Accepted Answer

No, we simply deliver and set up all the equipment and accessories and take down and collect the following day.

Email. myteepeepartyuk@gmail.com Call 07814 788364

CHILDREN'S SLEEPOVER PARTIES

FAQ